OVEN FRESH - Our products are made the way life intended, free from nasty preservatives. Therefore we encourage you to enjoy them as close as possible to delivery.
STORAGE - If you must and you shouldn't.... we recommend an airtight container. For longer periods we recommend freezing. When ready to enjoy, let it sit out at room temperature for about two hours. Do not microwave or use oven from a frozen state.
SHIPPING/DELIVERY - Half of our products are made to ship while the other half were not designed to be shipped. Each item is labeled accordingly in the shipping section of the product description. We do offer local pick up or delivery for an additional fee.
SERVING - Please keep cakes refrigerated as they're best served left cold until two to three hours before serving.
ORDERING - All custom designer cake orders must be placed 4 weeks prior to event.
RUSH ORDERS - Any custom designer cake order placed within seven days of the event date will be subject to a rush fee.
DEPOSIT - All custom designer cake orders require a 50% non-refundable deposit on the day your order is placed. The delivery date for your custom cake will not be locked in until a deposit is received. Therefore another order may take it's place without a deposit.
FINAL PAYMENT - Your custom cake order must be paid and completed one day before your delivery date.
CHANGE ORDER - Any changes to custom designer cake orders must be made seven days prior to your event date.
GLUTEN FREE - You're in luck as we do offer gluten friendly custom designer cakes for dietary purposes only. If you have an allergy related to gluten we do not recommend.
ALLERGIES - Our products contain dairy, eggs, gluten, flour and nuts. They all play together and are prepared in one kitchen. We cannot guarantee cross one will not be in contact with another as they all play together well. We do not recommend if you have any allergies related to these items.